Assistant Key Account Manager

Hotel Elsa Cafe & Coffee · 📍 Tenggarong, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 9.000.000 – Rp 18.000.000 per month
Hotel Elsa Cafe & Coffee is seeking a dynamic and results-driven Assistant Key Account Manager to join our team. In this role, you will play a crucial part in managing and developing key client relationships, ensuring customer satisfaction, and contributing to the company's growth. If you are passionate about customer service and have a knack for building strong relationships, we invite you to apply.

📋 Tanggung Jawab Pekerjaan

Assist in managing key client accounts by providing exceptional customer service and support.,Develop and implement strategies to enhance client satisfaction and loyalty.,Coordinate with sales and marketing teams to ensure seamless client interactions.,Monitor client feedback and address any concerns promptly.,Assist in the development and execution of sales plans and targets.,Maintain accurate and up-to-date records of client interactions and transactions.,Collaborate with the management team to identify opportunities for business growth and improvement.,Participate in team meetings and contribute to the development of company strategies.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Marketing, or a related field.,Minimum of 2 years of experience in a customer service or sales-related role.,Strong understanding of customer relationship management (CRM) principles.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Proficiency in using Microsoft Office Suite.,Familiarity with sales and marketing software is a plus.,Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

Customer relationship managementSales and marketing strategiesCommunication and negotiationProblem-solving and decision-makingTeamwork and collaborationTime management and organization
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